FAQ

You can shop online from our website and page 24/7.

You can check our size chart. A size Chart is added with the product picture. For any difficulties Message or Call us directly.

We have a standard shipping policy in the corporation with “Paperfly” delivery service all over the country.

We have one shipping address per order. Once an order is placed you cannot change the shipping address.

We will ship the order on the same day order is confirmed.

You can track your order through our website or via the delivery partner’s website. We will also send you a tracking number once your order has shipped.

Exchange is applicable within 3-5 days in case of stock availability. Products under a discount will not be exchanged. No exchange for accessories items as well.

Return policy is applicable at the time of delivery. A customer can return the parcel by paying the delivery charge only. After receiving the parcel there will be no return/refund.

For online orders, we will ship them to the mentioned address. We don’t have store pickup options.

If you receive a faulty item, kindly get in touch with us within 24 hours and we will send you a new product.

We accept secure online payments through our website also you can pay through bKash with assistance from our customer service executive. Also, cash on delivery is available all over Bangladesh.

Yes, we offer gift-wrapping services for an additional fee. Kindly mention it while placing your order.

It depends on our shipping policy and the order total. Some orders may qualify for free shipping, while others may require a minimum purchase amount or shipping fees.